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Privacy Policy

Last updated: 7 January 2026

FlexiDesk (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Who We Are

FlexiDesk operates the website https://flexidesk.cloud.

Our registered address:
The Chambers
53 Guildhall St
Preston
PR1 3NU
United Kingdom

If you have any questions about this policy or how your data is handled, you can contact us at:
Email: support@flexidesk.cloud

2. Information We Collect

We may collect and process personal information including, but not limited to:

• Name

• Email address

• Postal address

• Any information you voluntarily provide when contacting us or using our services

We only collect personal information that is necessary to provide our services, respond to enquiries, improve our website, or meet legal obligations.

3. How We Use Your Information

We use your information to:

• Provide and manage our services

• Communicate with you regarding enquiries, support requests, or services

• Improve the performance, usability, and content of our website

• Monitor website usage and improve customer experience

• Support advertising and marketing efforts using anonymised or aggregated data where possible

• Comply with legal and regulatory requirements

4. Cookies and Website Tracking

The flexidesk.cloud website is built on WordPress and uses cookies to enhance user experience and website functionality.

Cookies help us to:

• Understand how visitors use our website

• Improve site performance and usability

• Remember user preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

5. User Tracking and Analytics

To help improve our services and advertising effectiveness, users may be tracked using randomly generated user IDs. These IDs do not directly identify you as an individual and are used solely for:

• Website analytics

• Performance monitoring

• Advertising and experience optimisation

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy.

We reserve the right to retain certain information where required to:

• Meet regulatory or legal compliance obligations

• Resolve disputes

• Enforce our terms or protect our legal rights

7. Data Deletion Requests

You have the right to request the deletion of your personal data where applicable.

All data deletion requests must be made in writing via email to:
support@flexidesk.cloud

Please note that some information may still be retained where required by law or regulatory obligations.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. While no system can be guaranteed to be 100% secure, we work to ensure your data is handled safely and responsibly.

9. Your Rights

Under UK data protection laws, you have rights including:

• The right to access your personal data

• The right to request correction of inaccurate data

• The right to request deletion of data (subject to legal limitations)

• The right to object to certain processing activities

Requests can be made by contacting support@flexidesk.cloud.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website, or legal requirements. Any updates will be published on this page.