To help our team allocate your account and to provide quicker responses we ask all existing users to either open a support ticket or email from their work email.
We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.
Offer Terms of Service
These Offer Terms & Conditions apply to all promotions, discounts, special offers, and promotional campaigns (“Offers”) provided by FlexiDesk (“we”, “us”, or“our”). By taking part in any
Offer, you agree to these terms in addition to our standard Terms of Service and Privacy Policy.
1. Eligibility
Offers are available to individuals aged 18 or over, unless otherwise stated.
Offers are subject to availability and may be limited to new or existing customers as specified in the promotion.
2. Offer Availability
All Offers are:
Subject to availability
Provided for a limited time only
Non-transferable
Not redeemable for cash or credit unless explicitly stated
We reserve the right to withdraw, amend, or extend any Offer at any time without prior notice.
3. One Offer Per Customer
Unless otherwise stated:
Only one Offer may be used per customer, per order, or per device
Offers cannot be combined with any other promotion, discount, or voucher
4. Offer Scope and Exclusions
Offers may apply only to selected products or services and may exclude:
Existing or ongoing orders
Bespoke services or repairs already in progress
Third-party products or services
Taxes, delivery charges, or additional services unless stated
Full details of what is included will be outlined in the specific Offer description.
5. Repairs and Service-Based Offers
Where an Offer applies to repair or service work:
The Offer applies only to the stated repair or service
Additional faults, parts, or labour identified after inspection may be chargeable
If a device is found to be beyond economical repair, the Offer will not apply and alternative options may be provided
Offers do not affect your statutory rights.
6. Misuse and Abuse
We reserve the right to refuse or cancel an Offer where:
The Offer is used fraudulently or in breach of these terms
False or misleading information is provided
We reasonably believe the Offer is being abused
7. Refunds and Returns
If an order or service purchased using an Offer is refunded, the refund will reflect the discounted price paid, not the original full price.
Where an Offer is linked to a service that has already been partially or fully delivered, refunds will be handled in line with our standard refund and returns policies.
8. Changes and Errors
We reserve the right to:
Correct any errors or omissions in Offer descriptions
Cancel or amend Offers that are published incorrectly due to technical or administrative error
9. Governing Law
These Offer Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
For questions relating to any Offer, please contact:
FlexiDesk
The Chambers
53 Guildhall St
Preston
PR1 3NU
Email: support@flexidesk.cloud
We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.
We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.
