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Offer Terms of Service

These Offer Terms & Conditions apply to all promotions, discounts, special offers, and promotional campaigns (“Offers”) provided by FlexiDesk (“we”, “us”, or“our”). By taking part in any

Offer, you agree to these terms in addition to our standard Terms of Service and Privacy Policy.

1. Eligibility

Offers are available to individuals aged 18 or over, unless otherwise stated.
Offers are subject to availability and may be limited to new or existing customers as specified in the promotion.

2. Offer Availability

All Offers are:

Subject to availability

Provided for a limited time only

Non-transferable

Not redeemable for cash or credit unless explicitly stated

We reserve the right to withdraw, amend, or extend any Offer at any time without prior notice.

3. One Offer Per Customer

Unless otherwise stated:

Only one Offer may be used per customer, per order, or per device

Offers cannot be combined with any other promotion, discount, or voucher

4. Offer Scope and Exclusions

Offers may apply only to selected products or services and may exclude:

Existing or ongoing orders

Bespoke services or repairs already in progress

Third-party products or services

Taxes, delivery charges, or additional services unless stated

Full details of what is included will be outlined in the specific Offer description.

5. Repairs and Service-Based Offers

Where an Offer applies to repair or service work:

The Offer applies only to the stated repair or service

Additional faults, parts, or labour identified after inspection may be chargeable

If a device is found to be beyond economical repair, the Offer will not apply and alternative options may be provided

Offers do not affect your statutory rights.

6. Misuse and Abuse

We reserve the right to refuse or cancel an Offer where:

The Offer is used fraudulently or in breach of these terms

False or misleading information is provided

We reasonably believe the Offer is being abused

7. Refunds and Returns

If an order or service purchased using an Offer is refunded, the refund will reflect the discounted price paid, not the original full price.

Where an Offer is linked to a service that has already been partially or fully delivered, refunds will be handled in line with our standard refund and returns policies.

8. Changes and Errors

We reserve the right to:

Correct any errors or omissions in Offer descriptions

Cancel or amend Offers that are published incorrectly due to technical or administrative error

9. Governing Law

These Offer Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions relating to any Offer, please contact:

FlexiDesk
The Chambers
53 Guildhall St
Preston
PR1 3NU

Email: support@flexidesk.cloud

Repair Request

We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.

Send us a message

We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.