Who we are

Suggested text: Our website address is: https://flexidesk.cloud.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Offer Terms of Service

These Offer Terms & Conditions apply to all promotions, discounts, special offers, and promotional campaigns (“Offers”) provided by FlexiDesk (“we”, “us”, or“our”). By taking part in any

Offer, you agree to these terms in addition to our standard Terms of Service and Privacy Policy.

1. Eligibility

Offers are available to individuals aged 18 or over, unless otherwise stated.
Offers are subject to availability and may be limited to new or existing customers as specified in the promotion.

2. Offer Availability

All Offers are:

Subject to availability

Provided for a limited time only

Non-transferable

Not redeemable for cash or credit unless explicitly stated

We reserve the right to withdraw, amend, or extend any Offer at any time without prior notice.

3. One Offer Per Customer

Unless otherwise stated:

Only one Offer may be used per customer, per order, or per device

Offers cannot be combined with any other promotion, discount, or voucher

4. Offer Scope and Exclusions

Offers may apply only to selected products or services and may exclude:

Existing or ongoing orders

Bespoke services or repairs already in progress

Third-party products or services

Taxes, delivery charges, or additional services unless stated

Full details of what is included will be outlined in the specific Offer description.

5. Repairs and Service-Based Offers

Where an Offer applies to repair or service work:

The Offer applies only to the stated repair or service

Additional faults, parts, or labour identified after inspection may be chargeable

If a device is found to be beyond economical repair, the Offer will not apply and alternative options may be provided

Offers do not affect your statutory rights.

6. Misuse and Abuse

We reserve the right to refuse or cancel an Offer where:

The Offer is used fraudulently or in breach of these terms

False or misleading information is provided

We reasonably believe the Offer is being abused

7. Refunds and Returns

If an order or service purchased using an Offer is refunded, the refund will reflect the discounted price paid, not the original full price.

Where an Offer is linked to a service that has already been partially or fully delivered, refunds will be handled in line with our standard refund and returns policies.

8. Changes and Errors

We reserve the right to:

Correct any errors or omissions in Offer descriptions

Cancel or amend Offers that are published incorrectly due to technical or administrative error

9. Governing Law

These Offer Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions relating to any Offer, please contact:

FlexiDesk
The Chambers
53 Guildhall St
Preston
PR1 3NU

Email: support@flexidesk.cloud

Repair Request

We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.

Send us a message

We aim to respond to all messages within 1 working day. For urgent enquiries please contact our support team on 0333 034 4443.