Gone are the days of waiting for a technician to physically visit your office. Modern remote access technology allows experienced IT professionals to securely and efficiently,
diagnose and fix a wide range of issues right from their own screens. This means less downtime for your team, quicker resolutions, and a smoother overall IT experience. Some common tasks we can solve remotely are:
Remotely install, configure, update, and troubleshoot software across your business, including browsers, email clients, office applications, and any specialised tools you use.
Address application errors, compatibility issues, license management, and specific problems within your essential software tools.
Remotely check system information, hardware status, and performance, update drivers, adjust BIOS settings, power management, and guide users through basic physical troubleshooting.
Resolve WiFi connectivity issues, configure and troubleshoot VPNs, manage network resource access, adjust firewall rules, and provide security software configuration guidance.
Remotely remove malware and viruses, manage user accounts and passwords, verify backup integrity, and restore data if needed.
Offer remote training on security awareness, software usage, and troubleshooting, while remotely analysing and optimising system settings for peak performance.
FlexiDesk is a registered and trademarked company residing and operating in Preston, United Kingdom.